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Terms

Terms & Conditions

These Terms & Conditions (“Terms“) govern your access to and use of www.xunaperfumes.com (the “Website“) and any related services provided by XUNA Perfumes (“XUNA Perfumes“, “we“, “our“, or “us“), including the purchase of our products. 

By accessing or using our Website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue use of the Website. 

For any questions regarding these Terms & Conditions, please contact us at: 

Email: info@xunaperfumes.com

By Using Our Website

By accessing, browsing, or using the Website or our services, you confirm that you have read, understood, and agree to these Terms & Conditions, our Privacy Policy, and any other policies published on the Website. 

If you are under the age of 16, you may use our Website only with the consent of a parent or legal guardian.

Use of the Website

  1. These Terms apply to all visitors, customers, and users of the Website. 
  2. You agree that all information you provide, including registration details, shipping information, and payment details, is accurate, complete, and current. 
  3. You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account. 
  4. We reserve the right to modify, suspend, or discontinue any part of the Website or our services at any time without prior notice. 
  5. Certain features or services may not be available in all locations or on all devices. 
  6. We may suspend or terminate access to the Website if we believe your use violates these Terms, applicable laws, or the rights of others.

User Content

If you submit reviews, feedback, photographs, comments, or other content through our Website: 

  1. You confirm that the content belongs to you or that you have permission to share it. 
  2. You grant XUNA Perfumes a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, and distribute such content for business, promotional, or marketing purposes. 
  3. You remain responsible for the content you submit and agree not to upload anything unlawful, misleading, defamatory, offensive, or that infringes the rights of others. 
  4. We reserve the right to remove any content that violates these Terms or applicable laws.

Purchase of Products

Order Acceptance

  1. Product listings on our Website are invitations to purchase and do not constitute a legally binding offer. 
  2. When you place an order, you are making an offer to purchase the selected products. 
  3. All orders are subject to acceptance by XUNA Perfumes. 
  4. We reserve the right to refuse or cancel any order for reasons including, but not limited to:
    • Product unavailability 
    • Pricing or description errors 
    • Payment authorization failure 
    • Delivery restrictions 
    • Suspected fraudulent or unauthorized activity 
  5. An order confirmation email acknowledges receipt of your order only. Your order is considered accepted once it has been dispatched. 

Pricing

  1. All prices displayed on the Website are in the applicable currency and are exclusive of shipping charges, taxes, or duties unless otherwise stated. 
  2. Prices may change without prior notice. 
  3. Price changes will not affect orders that have already been confirmed.

Payment

  1. Payments must be made using the payment methods available on our Website. 
  2. You confirm that you are authorized to use the selected payment method. 
  3. All payment transactions are subject to verification and approval by our payment partners. 
  4. XUNA Perfumes is not responsible for declined transactions, bank charges, payment gateway fees, or delays caused by payment providers.

Electronic Invoices

Where permitted by applicable law, invoices may be issued electronically. By placing an order, you consent to receiving electronic invoices.

Delivery & Risk

  1. Delivery timelines displayed on the Website are estimates and are not guaranteed. 
  2. Delays caused by courier services, weather conditions, public holidays, or unforeseen circumstances are beyond our control. 
  3. Ownership and risk of the products transfer to you once the order has been delivered to the shipping address provided during checkout. 
  4. Delivery-related information will be handled in accordance with our Privacy Policy.

Cancellation, Returns & Refunds

Returns, refunds, replacements, and cancellations are governed by our Refund, Return & Cancellation Policy. 

Nothing in these Terms limits your rights under applicable consumer protection laws.

Intellectual Property

All content available on this Website, including but not limited to: 

  • Logos 
  • Product images 
  • Graphics 
  • Website design 
  • Text 
  • Icons 
  • Trademarks 
  • Software 

is the property of XUNA Perfumes or its licensors and is protected by applicable intellectual property laws. 

No material from this Website may be copied, reproduced, distributed, or used without prior written permission from XUNA Perfumes.

Third-Party Links

Our Website may contain links to third-party websites or services for your convenience. 

XUNA Perfumes does not control or endorse these websites and is not responsible for their content, security, or privacy practices. 

Accessing third-party websites is entirely at your own risk.

Limitation of Liability

To the fullest extent permitted by law, XUNA Perfumes shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from: 

  • Your use of the Website 
  • Inability to access the Website 
  • Purchase or use of our products 
  • Delays in delivery 
  • Technical interruptions 
  • Third-party services 

Our maximum liability shall not exceed the amount paid by you for the affected order.

Disclaimer

We make reasonable efforts to ensure that product descriptions, pricing, photographs, and other information are accurate. 

However: 

  • Colors may vary depending on your device or screen settings. 
  • Fragrance performance varies based on skin chemistry, environment, and usage. 
  • Minor packaging changes may occur without affecting product quality.

Changes to These Terms

We may revise these Terms & Conditions from time to time. 

Any updates will become effective once published on this page. Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. 

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts having jurisdiction over [MAHARASHTRA], unless otherwise required by applicable law.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us: 

XUNA Perfumes

Website: www.xunaperfumes.com

Email: info@xunaperfumes.com